We focus on training to empower and transform senior living communities.

Fulfilled employees + happy residents = lower employee and resident turnover, higher net operating income, and stronger performing communities.

Capacity creates the types of leaders who staff desire to follow.


50% of employees have left a job to get away from poor leadership.

(Schwantes, M., 2017)


Managers spend 20 to 40% of their time dealing with conflict.

(Lipman, V., 2015)


More than half of employee retention problems are related to poorly handled conflict.

(Runde, C. & Flanagan, T., 2013)


Leadership Impact Training

Creating a Culture of Connection One Skill at a Time.

Is your Executive Director’s Leadership style enhancing or eroding culture?

I feel honored to have been taught and coached by Juliana Wilhelm and her team. Because of her skills, her dedication and the spirit of her delivery, I have become a better leader. Furthermore, I have experienced personal growth that will be with me the rest of my life.

Michelle AlexanderExecutive Director

Juliana has a personal style and the ability to interject humor when relaying material so that it is easily absorbed. She has helped shape my career and professional life by improving my ability to look within myself and transform my mistakes into skills. As a result, I have thrived professionally and personally.

Stacy DuncanMarketing Director

Juliana’s overall impact, through both group discussions and one on one coaching, has been beneficial for individual staff growth resulting in favorable group and culture change. She has a strong ability to identify and chop at the root of the problem, recognize hiding tactics of leaders, and provide various resources and tools to help others grow.

Aaron CatoeRegional Property Manager

My experience with Juliana has been remarkable and has not only affirmed my belief that there is a more effective and even kinder way to lead, but has altered my perspective and abilities as a person. Juliana leads with respect, openness, and a curious mind and heart.

Mary Ann ArmesResident Services Director